EV Charger Cable Retractor — 3.5 m, Self-Locking
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EV Charger Cable Retractor — 3.5 m, Self-Locking
Why Choose Our Cable Retractor?
Self-Locking Cable Control
Pull down only the tether length you need and pause to lock it. Pull again to release, then guide the tether back under control after charging.
Wall or Ceiling. Your Choice.
Select Wall / Side Mount for a vertical wall or post. Select Ceiling / Top Mount for the underside of a ceiling, beam or overhead shelf. The retracting mechanism is the same.
Self-Locking Retraction. Less Drag. Less Tangle.
The retractor helps lift excess charging cable off the floor, reducing dragging and tangling. After charging, guide the tether back as it retracts to keep your charging area neat and organized.
High-Density Braided Tether
Built with a dense, multi-strand weave, the tether offers abrasion resistance and tensile strength for everyday charging cable management.
Compatibility & Fitment
✓Compatible Setups
- Tesla NACS, J1772 and Type 2 AC charging cables.
- Model S, 3, X, Y, Cybertruck and other EVs, subject to the cable-fit checks above.
- Confirm cable diameter, supported weight, mounting surface and cable route before installation.
×Do Not Install When
- The clamp cannot securely hold the cable jacket.
- No solid mounting surface is available.
- The cable route would pull continuously on the vehicle connector.
Specifications
| Product Name | EV Charger Cable Retractor |
|---|---|
| Tether Length | 3.5 m |
| Pull Force | 3 kgf |
| Tether Construction | High-density, multi-strand braided tether |
| Mounting Options | Side Mount for a vertical wall or post; Ceiling Mount for an overhead surface. Select the version that matches your setup. |
| Main Function | Supports excess charging cable to help reduce floor dragging and tangling. |
| Package Contents | Cable tether, iron mounting plate and screws. |
Charging cable and charger are not included. Position the retractor to support cable slack without applying continuous force to the connected charging plug.
Frequently Asked Questions
Does it fit every Tesla model and year?
It is vehicle-independent and can be used with Model S, 3, X, Y and Cybertruck. Confirm cable outside diameter, supported weight, mounting position and cable route before ordering.
Does it work with NACS, J1772 and Type 2 cables?
Yes in principle, because the unit supports the outside of the cable and carries no charging current. Compatibility still depends on cable diameter, weight and routing.
Will it change charging speed?
No. This is a mechanical cable-management accessory. Charging performance remains determined by the charger, circuit, cable and vehicle.
Should it pull on the charging plug while connected?
No. Position the unit and clamp so it supports cable slack without applying continuous upward or sideways force to the plugged-in connector.
Which mounting version should I choose?
Choose Wall / Side Mount for a vertical surface. Choose Ceiling / Top Mount for an overhead surface.
Can I mount it outdoors?
Install only where the unit and hardware are protected from conditions beyond their verified rating. Use a dry, structurally sound mounting surface.
What is included?
One cable retractor with tether, one mounting plate for the selected version and a set of mounting screws. The charging cable and charger are not included.
Important Notice:
If you encounter any issues after installation, please contact us before removing the product.
Providing vehicle details (model/year/VIN) along with photos or short videos will help us resolve your issue much faster.
Products that are removed or altered before troubleshooting may not be eligible for return or replacement.
TESERY Return Policy
We are committed to providing you with a worry-free and enjoyable shopping experience. Should you need to return a product, we offer a clear and convenient return service.
1.Order Cancellation
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You can request to cancel your order before it has been shipped.
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If your order has already been shipped, we will do our best to intercept it, but success is not guaranteed.
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Please submit your cancellation request via email or through our online customer service.
2. 30-Day Return Policy
You have the right to request a return within 30 days from the date you receive your item. To ensure a smooth process, please make sure to contact us and initiate the return within this 30-day period.
3. Eligibility for Returns
To be eligible for a refund, returned products must meet the following conditions:
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The item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging.
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Proof of purchase is required.
4. Return Reasons & Associated Fees
We handle two types of returns:
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Quality Issues or Damaged Products:
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If the item you received is defective, damaged, or if you received the wrong item, please contact us immediately. We will issue a full refund or provide a replacement and will cover all associated costs.
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Non-Quality-Related Returns (e.g., Personal Preference):
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For returns initiated due to personal preferences (e.g., change of mind, dissatisfaction with the color or style), a 15% restocking fee will be applied, and the customer is responsible for covering the return shipping costs.
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5. The Return Process
To start a return, please follow these steps:
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Contact Us:
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Send an email to
support@tesery.com/ service@tesery.com or use our live chat to inform us of your return request.
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Receive Instructions:
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Once your return request is approved, we will send you detailed return instructions, including the shipping address and packing guidelines.
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Ship the Item Back:
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Please ship the item back according to the instructions provided. Please note that items sent back to us without first requesting a return will not be accepted.
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6. Non-Returnable Items
Due to their nature, certain types of items are not eligible for return:
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Customized Products: For example, steering wheels and wheels that are explicitly marked as custom products cannot be returned for non-quality-related issues.
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Specific Items: This includes gift cards, hazardous materials, or flammable liquids/gases.
If you have any questions about the eligibility of a specific item, please contact us before making a purchase.
7. Refunds & Exchanges
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Refunds:
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Once we receive and inspect your returned item, we will notify you and inform you if the refund has been approved. Approved refunds will be processed automatically to your original payment method within 1-5 business days. The final credit posting time depends on your bank or credit card company.
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Exchanges:
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For the fastest way to ensure you get what you want, we recommend that you return the item you have, and once the return is accepted, make a separate purchase for the new item.
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8. After-Sales Support Requirements
To ensure a fair and efficient resolution process, customers are required to provide necessary information when requesting after-sales support, including but not limited to:
- Vehicle details (model, year, VIN)
- Clear description of the issue
- Supporting photos and/or short videos demonstrating the problem
Please note:
Failure to provide the required information may prevent us from accurately diagnosing the issue and may result in delays or inability to process returns, refunds, or replacements.
For products that have been installed, modified, or removed without prior communication, TESERY reserves the right to decline return requests if the product condition cannot be verified.
