Dear Tesery US Customers,
Thank you for choosing Tesery products! We would like to share important information regarding the shipment of your orders.
We are pleased to confirm that for orders shipping to the United States, we will be using the Delivered Duty Paid (DDP) shipping method. This means that your order will not be affected by tariffs; all relevant customs duties and import taxes have been covered by us, and you will not be required to pay any additional customs fees upon delivery.
However, we ask for your understanding that although we have handled the tariff aspects for you, all international shipments entering the United States must undergo inspection and clearance by US Customs. The time required for US Customs clearance is unpredictable and can sometimes take longer than anticipated.
This unpredictable customs inspection and clearance process may result in delays to your order's overall transportation time. We understand your eagerness to receive your items as quickly as possible, but customs procedures are a necessary step for all imported goods, and we are unable to intervene or expedite this process.
We are closely monitoring the status of all shipments bound for the US and are in close communication with our logistics partners to ensure your order is delivered as quickly as possible. You can track the progress of your package in real-time using the provided tracking information.
Thank you for your patience and understanding! We will continue to work hard to provide you with high-quality products and service.
Sincerely, The Tesery Team
